IT as a Service (ITaaS)
All Services
IT as a Service (ITaaS)
ITaaS replaces the need for a full in-house IT staff for most small and mid-size businesses. We own the day-to-day operation of your technology stack: workstations, servers, network, identity, backups, and vendor coordination. You get a predictable monthly cost, a named support channel through theIT.guru portal, and proactive maintenance so problems are fixed before they stop work. Packages scale from lean remote support to fully managed hybrid environments.
What's Included
- 24/7 monitoring of critical systems and endpoints
- Patch management for OS, firmware, and core apps
- Identity and access hygiene (MFA, offboarding, least privilege)
- Backup verification and restore testing
- Vendor management (ISP, SaaS, hardware OEMs)
- Helpdesk with ticket SLAs via theIT.guru portal
- Monthly service report and roadmap check-ins
- Optional co-managed model with your internal IT
Key Benefits
- Predictable OPEX instead of surprise break/fix bills
- Enterprise practices without enterprise headcount
- Single throat to choke for day-to-day IT
- Faster onboarding for new hires and locations
Let's Build the Future Together.
Whether you're a growing business or a government agency, get a free consultation and see what veteran-led IT can do for you.